UnoPoint ServiceDesk is a comprehensive service desk and asset management software that provides service desk agents and IT managers an integrated console to monitor and maintain the assets and IT requests generated from the users of the IT resources in an organization
UnoPoint ServiceDesk governs your IT support processes to be aligned with ITIL complaint support architecture.
Access network computers remotely over a LAN, Provide instant tech support for your staff.In UPSD LAN Remote the helpdesk technician can control any desktop PC in LAN. The remote user can also see the activities of the helpdesk technician on his own PC.
UPSD Remote LAN provides sceen sharing between remote user and technician.
Access network computers remotely over a WAN. Using UPSD Remote WAN the helpdesk technician can control any desktop PC in WAN or any where in Internet. You can take control on IT assest through WAN remote control and fix problem .
UPSD Remote WAN provides sceen sharing between remote user and technician.